截止到2022年8月，埃里克森国际教练中心已经为中国培养了6位MCC大师级教练，582位PCC级教练及候选人，PCC口试平均通过率达到了100%，在行业内处于领先地位。
其中，埃里克森PCC认证教练人数在中国遥遥领先，然而能够获得PCC认证，从开始学习到最终通过认证至少需要2-3年的时间，期间还需要不间断的练习实践，复训被督导等等。
为了帮助大家持续精进教练能力，更有方向性更加高效的认证PCC专业级教练，让我们一起重温PCC教练能力评估指标的具体内容：
评估指标是训练评估者在聆听教练会谈录音时，用以判断该录音多大程度上达到ICF核心能力标准的依据。
以下评估指标代表了各核心能力在教练过程中达到专业认证教练（PCC）标准的行为特征。这些指标保证了教练能力评估过程的公平性、有效性、可靠性以及其可持续性与合理性。
本评估指标也可以为教练、教练培训师和教练督导在个人成长和技能提升达到PCC水平提供支持。
然而，这些PCC评估标准应该用于教练核心能力的提升上，而不能刻板地用于评价教练是否通过PCC能力考核。
Assessment markers are the indicators that an assessor is trained to listen for to determine which ICF Core Competencies are in evidence in a recorded coaching conversation, and to what extent. The following markers are behaviors that represent demonstration of the Core Competencies in a coaching conversation at the Professional Certified Coach (PCC) level. These markers support a performance evaluation process that is fair, consistent, valid, reliable, repeatable and defensible.
The PCC Markers may also support coaches, coach trainers and mentor coaches in identifying areas for growth and skill development in coaching at the PCC level; however, they should always be used in the context of Core Competency development. The PCC Markers should not be used as a checklist in a formulaic manner for passing the PCC performance evaluation.
核心能力 1
展示道德规范
所有级别的教练都需要熟悉和应用ICF职业道德标准。作为教练，及格的准PCC在教练中应该体现出ICF的道德标准，并把它持续融入到整个教练角色当中。
Competency 1: Demonstrates Ethical Practice
Familiarity with the ICF Code of Ethics and its application is required for all levels of coaching. Successful PCC candidates will demonstrate coaching that is aligned with the ICF Code of Ethics and will remain consistent in the role of coach.
核心能力 2
体现教练心态
保持一种开放、好奇、灵活与以客户为中心的教练心智模式，是一种需要持续学习与发展，培养条件反射式的实践习惯，并应用于每次教练会谈当中的修为。这些修为会融入教练的整个职业旅程中，很难在单一的某个时点被完全捕捉到。然而，这些能力的某些因素是可以在一次教练会谈中呈现的。
这些特定的行为通过以下的PCC评估指标来阐述与评估：4.1，4.3，4.4，5.1，5.2，5.3，6.1，6.5，7.1和7.5。
加上其他核心能力在内，这些评估指标至少要达到一定的数量，才能通过PCC能力考核。所有这些核心能力要求也将会在ICF教练资格认证笔试考核中体现。
Competency 2: Embodies a Coaching Mindset
Embodying a coaching mindset—a mindset that is open, curious, flexible and client- centered—is a process that requires ongoing learning and development, establishing a reflective practice, and preparing for sessions. These elements take place over the course of a coachs professional journey and cannot be fully captured in a single moment in time. However, certain elements of this Competency may be demonstrated within a coaching conversation. These particular behaviors are articulated and assessed through the following PCC Markers: 4.1, 4.3, 4.4, 5.1, 5.2, 5.3, 6.1, 6.5, 7.1, and 7.5. As with other Competency areas, a minimum number of these markers will need to be demonstrated to pass the PCC performance evaluation. All elements of this Competency will also be evaluated in the written assessment for ICF Credentials (Coach Knowledge Assessment).
核心能力 3
建立及维持教练合约
3.1教练与客户一起确定或重新确认他们想通过会谈实现什么。
3.2教练与客户一起，确定或重新确认本次教练目标达成后的衡量标准。
3.3教练询问或者探索教练目标的达成对客户有何重要的意义。
3.4教练与客户一起，确认要实现教练目标，他认为什么是最值得关注的。
Competency 3: Establishes and Maintains Agreements
3.1: Coach partners with the client to identify or reconfirm what the client wants to accomplish in this session.
3.2: Coach partners with the client to define or reconfirm measure(s) of success for what the client wants to accomplish in this session.
3.3: Coach inquires about or explores what is important or meaningful to the client about what they want to accomplish in this session.
3.4: Coach partners with the client to define what the client believes they need to address to achieve what they want to accomplish in this session.
核心能力 4
培养信任与安全感
4.1教练认可并尊重客户在教练过程中独特的才能、洞见和付出的努力。
4.2教练向客户表达支持、同理和关心。
4.3教练鼓励并支持客户表达感受、观点、担忧、信念和建议。
4.4鼓励并接纳客户以任何的方式对教练的表现给予回应并以此与客户建立连接。
Competency 4: Cultivates Trust and Safety
4.1: Coach acknowledges and respects the client’s unique talents, insights and work in the coaching process.
4.2: Coach shows support, empathy or concern for the client.
4.3: Coach acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs or suggestions.
4.4: Coach partners with the client by inviting the client to respond in any way to the coach’s contributions and accepts the client’s response.
核心能力 5
保持同在
5.1教练关注客户整个人（我是谁）。
5.2教练关注客户在整个教练会谈中想要实现的是什么（是什么）。
5.3教练通过支持客户自行选择教练会谈所发生的一切与客户连接。
5.4教练表现出想要了解客户更多的好奇心。
5.5教练允许沉默、停顿与反思。
Competency 5: Maintains Presence
5.1: Coach acts in response to the whole person of the client (the who).
5.2: Coach acts in response to what the client wants to accomplish throughout this session (the what).
5.3: Coach partners with the client by supporting the client to choose what happens in this session.
5.4: Coach demonstrates curiosity to learn more about the client.
核心能力 6
积极聆听
6.1教练的提问和评论是基于教练对客户本人及其处境的了解而提出的。
6.2教练询问和探索客户的语言运用。
6.3教练询问和探索客户的情感。
6.4教练探索客户的能量转变、非语言的线索和其它的行为举止。
6.5教练询问和探索客户目前如何理解他们自己和他们的世界。
6.6教练让客户把话说完，除非出于特定的教练目的，教练不打断客户的谈话。
6.7教练简洁地反映或总结客户表达的内容，以确保客户理解清晰准确。
Competency 6: Listens Actively
6.1: Coach’s questions and observations are customized by using what the coach has learned about who the client is or the client’s situation.
6.2: Coach inquires about or explores the words the client use.
6.3: Coach inquires about or explores the client’s emotions.
6.4: Coach explores the client’s energy shifts, nonverbal cues or other behaviors
6.5: Coach inquires about or explores how the client currently perceives themselves or their world.
6.6: Coach allows the client to complete speaking without interrupting unless there is a coaching purpose to do so.
6.7: Coach succinctly reflects or summarizes what the client communicated to ensure the clients clarity and understanding.
核心能力 7
唤醒觉察
7.1教练提出与客户相关的提问，比如他们目前的思维方式、感觉、价值观、需求、渴望、信念和行为。
7.2教练通过提问帮助客户超越他们目前的思维或者感觉去探索关于他们自我的新的、更广的思维与感受（我是谁）。
7.3教练通过提问帮助客户超越他们目前的思维或者感觉去探索关于他们处境的更新的更广的思维与感受。
7.4教练通过提问帮助客户超越他们目前的思维、感受和行为去探索他们想要的成果。
7.5教练分享自己的观察、直觉、评论、想法和感受，但并不坚持他们是正确的，同时教练通过语言和声调邀请客户对此进行探索。
7.6教练提问明确、直接，以开放性问题为主，一次问一个问题，以适当的节奏给客户思考、感受和反思的空间。
7.7教练的语言总体上是清晰准确的。
7.8教练让客户占用大部分的交谈时间。
Competency 7: Evokes Awareness
7.1: Coach asks questions about the client, such as their current way of thinking, feeling, values, needs, wants, beliefs or behavior.
7.2: Coach asks questions to help the client explore beyond the client’s current thinking or feeling to new or expanded ways of thinking or feeling about themself (the who).
7.3: Coach asks questions to help the client explore beyond the client’s current thinking or feeling to new or expanded ways of thinking or feeling about their situation (the what).
7.4: Coach asks questions to help the client explore beyond current thinking, feeling or behaving toward the outcome the client desires.
7.5: Coach shares, with no attachment, observations, intuitions, comments, thoughts or feelings, and invites the client’s exploration through verbal or tonal invitation.
7.6: Coach asks clear, direct, primarily open-ended questions, one at a time, at a pace that allows for thinking, feeling or reflection by the client.
7.7: Coach uses language that is generally clear and concise.
7.8: Coach allows the client to do most of the talking.
核心能力 8
促进客户成长
8.1教练鼓励、允许客户探索他达成本次教练目标的进展情况。
8.2教练邀请客户去陈述或者探索在教练过程中取得的对自己更深入的理解（我是谁）。
8.3教练邀请客户陈述或者探索在教练过程中取得的对事情更深入的理解（是什么）。
8.4教练邀请客户去思考如何应用本次教练会谈中的新习得。
8.5教练与客户一起，设计会谈后进行哪些思考、反思和采取哪些行动。
8.6教练与客户一起，思考如何推进教练成果，包括有哪些资源、支持以及潜在的障碍。
8.7教练与客户合作，为他们自己设计最佳的自我负责方式。
8.8教练庆祝客户的进步和学习。
8.9教练与客户一起探讨如何结束本次教练会谈。
Competency 8: Facilitates Client Growth
8.1: Coach invites or allows the client to explore progress toward what the client wanted to accomplish in this session.
8.2: Coach invites client to state or explore the clients learning in this session about themself (the who).
8.3: Coach invites the client to state or explore the clients learning in this session about their situation (the what).
8.4: Coach invites the client to consider how they will use new learning from this coaching session.
8.5: Coach partners with the client to design post-session thinking, reflection or action.
8.6: Coach partners with the client to consider how to move forward, including resources, support or potential barriers.
8.7: Coach partners with the client to design the best methods of accountability for themselves.
8.8: Coach celebrates the client’s progress and learning.
8.9: Coach partners with the client on how they want to complete this session.
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